Cookie Policy — XGB iGaming Platform
Cookies and similar technologies on xgb.app
30 September 2026 · v2.3
0. Who we are
"XGB" or "we" in this Policy means XGAMBET (XGB), a company registered in the Republic of Cyprus, and its affiliates. We also work with teams in multiple countries for research and development of iGaming platform software. Related personal-data processing is described further in our Privacy Policy.
1. What are cookies and the scope of this Policy
Cookies are small files stored on your device when you visit a website. Similar technologies include local storage and pixels used for security, preferences, or measurement.
This Policy covers https://xgb.app and related marketing sites we operate. It does not cover cookies on B2B Clients’ own branded sites running on their platforms.
2. Types we use
We group cookies by purpose. We do not list every cookie name on this page, to reduce drift when tools are updated. You may ask for more detail via Livechat.
Strictly necessary: Required for basic site operation, security (including bot protection), load balancing, and remembering essential session state. These cannot be switched off via our site if you want the Website to function.
Analytics: Help us understand aggregate traffic and improve pages. We use tag management and analytics tools in this category, such as Google Tag Manager / Google Analytics.
Functional / support: Includes identifiers needed to run Livechat or remember a guest chat session so we can reply to your enquiry. These support conversations you start with us — not advertising campaigns.
3. Legal bases and consent
Current practice on xgb.app is as follows:
- Cookies strictly necessary to provide the Website may run without a separate opt-in so the site can function
- Analytics tools (such as Google Tag Manager / Google Analytics) load and set measurement cookies only after you consent via the on-site cookie banner. We send Google Consent Mode v2 signals (analytics denied by default until accepted)
- You can change your choice anytime via Cookie settings on the site, or further control cookies in your browser. Legal bases for personal data more broadly are in our Privacy Policy
4. Retention (summary)
Session cookies usually expire when you close the browser. Persistent cookies last for the period set by the provider or browser for that tool. Our consent choice is stored in a first-party cookie for about one year.
We do not list day-by-day lifetimes for every third-party cookie on this page. For more detail on a category, contact us via Livechat or privacy@xgb.app / contact@xgb.app. Related personal-data retention is in the Privacy Policy.
5. Managing and controlling cookies
You can control cookies in two main ways:
- The cookie banner on xgb.app — Accept all, Reject non-essential, or set Analytics / Functional and save (re-open via Cookie settings)
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Settings → Privacy → Cookies
Turning off analytics consent means we do not load GTM/GA for measurement. Blocking some browser cookies may also affect Livechat or other parts of the Website.
6. Third-party cookies
Some cookies are set by providers that help us run the Website, in categories described in the Privacy Policy, for example:
- Hosting / CDN / security
- Analytics and tag management
- Livechat / customer messaging
We do not use advertising or marketing pixels such as Facebook Pixel on xgb.app for promotional retargeting. Third parties process data under their own terms as well as our contracts with them.
7. Client sites and end players
This Policy does not cover cookies on Clients’ branded sites. If you are an end player, please see the cookie or privacy policy of the site you use.
8. Changes to this Policy
We may update this Policy by publishing on this page with an effective date and version number. Continued use of the Website after that date means you have been informed of the updated content.
9. Contact
Questions about cookies or this Policy:
- Livechat on https://xgb.app (topic: Cookie / Legal)
- Email (privacy): privacy@xgb.app
- Email (general): contact@xgb.app
- In-person meetings: book an appointment via Livechat or email for the relevant country first; we will then send an invitation to our Office